Managed Detection & Response (MDR) for Ottawa & Gatineau organizations
Threats don't keep business hours — and neither does the platform watching your environment. We run a managed SOC on Microsoft Sentinel and Defender that monitors around the clock, with your telemetry kept in Canada and an SC-100 architect — not an offshore queue — investigating what matters and keeping you informed, in French or English. The 24/7 capability of a full security operations centre, aligned to Law 25, without building one yourself.
Managed Detection & Response (MDR) is continuous monitoring of your endpoints, identities, email and cloud — the platform watches, and the expert layer investigates and responds when something goes wrong. Instead of hoping your antivirus catches everything, a managed SOC built on Microsoft Sentinel and Microsoft Defender correlates signals across your environment, while the senior architect who does the work investigates what's suspicious and contains threats the moment they surface. It's the difference between a tool that raises alerts and someone who actually acts on them.
In 2026, this isn't a luxury reserved for large enterprises. Attackers now use automation and AI to move fast, and ransomware crews routinely strike evenings, weekends and holidays — precisely when no one is watching. Cyber-insurers and enterprise clients increasingly expect 24/7 detection and response as a baseline. For most small and mid-sized organizations, an incident isn't a question of if, but when — and the cost of a quiet breach that festers for weeks dwarfs the cost of catching it in minutes.
Building an in-house SOC is out of reach for nearly every SMB: it means hiring several certified analysts for round-the-clock shifts, licensing a SIEM, and absorbing constant tuning and turnover — easily a multiple of a senior salary before it detects a single threat. MDR gives you that same 24/7 coverage as a fixed-fee service, scoped to your environment and your risk — a fraction of the cost of staffing it yourself.
MDR leans on two pieces that each deserve their own page: centralized logging and SIEM, which provide the visibility and the evidence, and your incident-response plan, which decides what happens when a detection becomes a real incident.
A managed SOC, built for SMBs
24/7 monitoring & response
The platform keeps eyes on your environment day and night, every day of the year. We don't just flag alerts — we triage, investigate and respond, isolating compromised devices and accounts before an attacker can dig in.
Built on Microsoft Defender XDR & Sentinel
We run your SOC on the Microsoft stack you likely already own — Defender XDR for endpoints, identity and email, with Sentinel as the cloud SIEM. Architected and tuned by a Microsoft Cybersecurity Architect Expert (SC-100), so detections fit your business instead of drowning you in noise.
Telemetry that stays in Canada
Your security logs and telemetry are sensitive data. We keep them in Canadian regions — Azure Canada Central/East and AWS ca-central-1 — so your monitoring meets data-residency expectations under Law 25 and PIPEDA. Canadian-owned, with no detour through a US-headquartered provider.
Zero Trust enforcement
Detection works best on a hardened foundation. We help you adopt a Zero Trust model — verify every user and device, enforce least-privilege access and conditional access, and assume breach by default. Fewer ways in for attackers means our monitoring catches the rest faster.
Threat hunting & continuous tuning
Beyond automated alerts, we proactively hunt for the quiet signs of compromise that slip past tools, and continuously refine your detection rules as threats evolve and your environment changes. Your protection gets sharper over time, not stale.
Clear reporting & a local partner
You get plain-language reporting on what we saw, what we did and what it means for your risk — useful for leadership, auditors and cyber-insurers. And when an incident hits, you reach a bilingual partner in Ottawa and Gatineau, not an offshore call queue.
Frequently asked questions
What's the difference between MDR and traditional antivirus or an MSP?
Antivirus blocks known malware on a single device; a typical MSP keeps your IT running. MDR adds continuous detection and response across your endpoints, identities, email and cloud — the platform correlates signals and contains attacks 24/7, while the expert layer decides what an alert really means and takes action, rather than leaving it in a dashboard no one is watching.
Do we need to rip out our existing tools to use your managed SOC?
In most cases, no. We build on the Microsoft Defender XDR and Sentinel capabilities included in many Microsoft 365 plans you already pay for, and integrate the rest of your environment around them. We start with an assessment of what you have, then close the gaps — rather than selling you a stack you don't need.
Where is our security data stored?
In Canada. We keep your logs and telemetry in Canadian cloud regions — Azure Canada Central/East and AWS ca-central-1 — so your monitoring aligns with data-residency expectations under Quebec's Law 25 and PIPEDA. As a Canadian-owned firm based in Ottawa and Gatineau, your data doesn't route through a US-headquartered provider.
How fast can you respond when something happens?
Because the managed SOC platform watches around the clock, detection and triage begin as soon as suspicious activity surfaces — including evenings, weekends and holidays. We agree on response actions in advance, so for clear threats we can isolate a device or disable a compromised account immediately while we investigate, then keep you informed in plain language throughout.
A SOC watching your back, around the clock
Let's scope a managed detection and response engagement that fits your environment, your risk and your budget.
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