Managed IT & support for Ottawa & Gatineau businesses
Managed IT services that cover the whole day-to-day: infrastructure, Microsoft 365, backups — with security baked in from the start, not bolted on.
Your IT, handled end to end
Microsoft 365 & email
Secure setup, licensing and collaboration.
Devices & endpoints
Provisioning, patching and protection.
Backups & recovery
Backups you can actually restore from.
Networking & network support
Firewalls, Wi-Fi, switches, VPN and connectivity you can rely on.
IT consulting
Advice and planning, not just break-fix.
Security & monitoring
Built-in detection and response, not an add-on.
Helpdesk & support
Responsive, bilingual support for your team.
Security-first managed IT
Most managed service providers (MSPs) treat security as an add-on. Because we’re a cybersecurity firm first, your day-to-day IT is built secure from the start — identity, backups and monitoring included.
- Security built in. Not an optional module.
- Ottawa & Gatineau. Local support on both sides of the river.
- Bilingual. In French and English.
- Microsoft-certified. Azure Solutions Architect Expert.
Managed IT draws on our other services: Microsoft 365 security to lock down identity and email, backup & disaster recovery so restores are tested rather than theoretical, cloud hosting when it’s time to migrate, managed detection & response (MDR) when you want round-the-clock monitoring, and hardware & licensing when workstations are due for replacement.
In the region: our IT services in Gatineau page covers what changes when the firm running your IT is genuinely local.
Frequently asked questions
What’s included in a managed IT plan?
The day-to-day core of your IT: Microsoft 365 and email management, device provisioning and patching, tested backups, networking (firewall, Wi-Fi, VPN), bilingual support for your team, and built-in security monitoring. We scope the exact coverage with you, based on what you keep in-house and what you hand over.
We already have someone internal. Does this still work?
Yes — it’s a common setup. We work in co-management: your person keeps the day-to-day they know, and we take on the parts that need deeper expertise — security, architecture, Microsoft 365, backups — with clearly divided access and responsibilities.
What does “security-first” managed IT actually change?
With most providers, security is a module added — and billed — after the fact. Because we’re a cybersecurity firm first, identity, backups, device hardening and monitoring are part of the baseline. In practice: fewer surprises at audit time, at insurance renewal, or during an incident.
How much does it cost?
Our managed IT services are billed monthly, by user count and scope. There’s no single posted rate — we quote once we’ve seen your environment, and the number holds. Licensing (Microsoft 365 and the like) is added at the agreed cost.
Are you actually local?
Yes. We’re based in Gatineau’s Aylmer sector and serve both sides of the river — Gatineau and Ottawa — in French and English. Support is delivered remotely, in your time zone and your language.
Do you offer IT outsourcing (infogérance)?
Yes — infogérance is what our managed IT plans are, under the name Quebec businesses use. If you have no internal IT, we take the whole thing (full outsourcing, or impartition complète); if you do, the co-management question above describes the split. The difference is how much you hand over, not the service itself.